Refund Policy

Audio Envy offers a 45 day in home trial on cables between 3ft to 12ft as cart selected length.  Modified builds such as non matching lengths require a 20% restocking fee to non refundable.  Including, but not limited to Speaker wire with different connections per end, bi-connections;  power cables with 20amp or figure 8 connections, and other non standards.  Clearance cables and multiple cable orders are nonrefundable.

Because we are confident you will love our cables, we offer you the ability to try two different products before you outfit your audio system.  If you don’t like those, you can send them back.  Email us for an RMA.

With RMA: _________ Please include a return note.

When wrapping the cables do not twist them.  Keep the loops about 1ft across as circular, (NOT figure 8’s)   Protect the ends.  If there is a kink in the cable or defect in connector…  Refund will be prorated.

All returned products must be returned in new condition.  Remove all lint, dust, hairs, smells, etc.  Service tasks can be deducted from the refund at our discretion.

Actual shipping and a return fee of 10% will be deducted from your refund.

Audio Envy cables are custom made specifically per order.  Help us to maintain low prices and provide a comfortable solution in trying our products.  An order of three or more cables do not qualify for trial. This includes cumulative, previous and likeness of models or orders that have already been extended our 45 day trial period.   Be fair with us, so that we can be fair to you. 🙂